Helpful Info & Support

By the community, for the community

We know speedrunning is a tough job, so we want to take some weight off your shoulders. With Miniboard, our aim is to bring readily available information and enhance your viewers' experience when you're live and speedrunning.

We Appreciate Your Feedback

If the F.A.Q. didn't quite answer your question or help resolve your issue, or if you have any suggestions to improve SRC Miniboard, shoot us a message by email at support@niceengineeringllc.com or on Twitter via @TheNoobert.

F.A.Q.

How can I find the game/romhack/mod I want to run?
Make sure you correctly set your Twitch game. If the miniboard doesn't update itself based on your Twitch game after a few seconds, then you might need to manually enter your game. You can turn the 'Select game manually' slider on in your twitch dashboard. This will allow you to type the name of the specific game/romhack/mod within the input.
Why can't my viewers see the board?
Do you have your twitch dashboard open? The miniboard requires that you leave your dashboard open to send information to viewers. Does SRC Miniboard say "Speedrun online"? If not, you may be missing information such as username, category, or subcategory. SRC Miniboard won't send the information to viewers if those fields are missing.
Why isn't my most recent personal best displayed yet?
SRC Miniboard updates records in 5 second intervals from the Speedrun.com servers. Was your run verified? Does it show within the board on speedrun.com? If so, the board should update with the information. If it hasn't, refresh your dashboard, and please send us an email, with a description of what your issue is, at our support email - support@niceengineeringllc.com
Why is my saved information gone?
SRC Miniboard stores your information in 'Local Storage.' If you've cleared your browser cookies and cache then the data is gone. There may also be an error recieving information from Twitch/Speedrun.com. As a result, SRC Miniboard cannot update your dashboard's information when either site's servers are overloaded. We recommend refreshing your dashboard or re-inputting the information.
Why is there a blinking checkmark icon next to the game name?
There's occasional differences between the game name that Speedrun.com and Twitch store, when this happens, turn 'Select game manually' on so SRC Miniboard stops pulling your Twitch channel's game name.
How can I use SRC Miniboard with individual level speedruns?
At the moment, SRC Miniboard only supports full-game speedruns. If there's enough interest we can update the extension to support ILs. If thats something you'd want, let us know at our support email - support@niceengineeringllc.com.
Are you going to be adding features/updating SRC Miniboard?
One of the ideas we had was to allow the broadcasters to pick where overlay is for viewers. We'd also like to support Individual-Level speedruns.